Privacy Policy

Effective Date: July 25th, 2025

1. Introduction

This Privacy Policy explains how HIREDUPAI INC (“we,” “us,” or “our”) collects, uses, and protects your information when you interact with our SMS auto-responder service and AI-powered customer support system.

2. Information We Collect

2.1 SMS Marketing Communication Data

  • Phone numbers (yours and our business number)
  • Message content and timestamps
  • Carrier information and delivery status
  • Opt-in consent records and preferences
  • Marketing campaign engagement data

Your mobile information will not be sold, shared, or used for any purpose other than providing the promotional SMS service you’ve opted into.

2.2 Automatically Collected Information

  • Conversation metadata (message count, timing)
  • Agent interaction logs
  • System performance data
  • Usage analytics

2.3 Business Information (When Provided)

  • Name and company information
  • Email addresses
  • Business contact details
  • Industry and service preferences

3. How We Use Your Information

3.1 Primary Purposes

  • Send promotional SMS messages about deals and special offers
  • Deliver marketing communications about discounts and promotions
  • Notify you of limited-time offers and exclusive deals
  • Announce new features and premium service availability
  • Manage your subscription preferences and opt-in status

3.2 Service Operations

  • Process opt-in and opt-out requests
  • Track message delivery and engagement metrics
  • Generate campaign performance analytics
  • Ensure compliance with carrier and regulatory requirements
  • Improve targeting and personalization of offers

4. Information Sharing

We do not sell, trade, or rent your personal information or mobile phone number to third parties for their marketing purposes.

We may share information only in these limited circumstances:

  • With your explicit consent
  • To comply with legal obligations and law enforcement requests
  • To protect our rights, safety, and property
  • With service providers who assist in SMS delivery (Telnyx) – these providers are contractually obligated to keep your information confidential and may only use it to provide services on our behalf

5. Data Retention

  • SMS marketing messages: Retained for 90 days for compliance and analytics
  • Phone numbers and opt-in records: Retained while you remain subscribed or as required by law
  • Opt-out requests: Permanently retained to honor your preference
  • Campaign analytics: Retained in aggregated, anonymized form indefinitely
  • Upon request, we will delete your personal information subject to legal retention requirements

6. Your Rights

  • Opt-Out: Text “STOP” to unsubscribe anytime
  • Access: Request information about your data
  • Correction: Update your contact preferences
  • Deletion: Request removal of your data (subject to legal requirements)

7. Security Measures

  • Encrypted data transmission
  • Secure database storage
  • Access controls and monitoring
  • Regular security updates

8. Compliance

  • CAN-SPAM Act compliance
  • TCPA (Telephone Consumer Protection Act) compliance
  • GDPR compliance for EU residents
  • CCPA compliance for California residents

9. Carrier and Platform Integration

We use Telnyx for SMS delivery and maintain webhooks for real-time communication. Your messages are processed through secure, compliant channels.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

11. Contact Information

For privacy-related questions or requests:

  • Email: help@hiredupai.com
  • SMS: Text “HELP” for assistance
  • Address: 1657 N Miami Ave, 604 miami fl 33130